Going in new direction with Act IV

April 2015 — So far, nothing we’ve tried has worked to solve Act IV’s issue with running upon first putting them on.

Professional model Melissa in Act IV Suntan. Notice the run on the inside of her right thigh.

Professional model Melissa in Act IV Suntan. Notice the run on the inside of her right thigh.

I designed Act IV to be the softest, sheerest, sexiest and most comfortable pantyhose available anywhere, but to accomplish all that, unfortunately, I made them too delicate.

Of course there are major design changes that would work, such as adding spandex, reinforced areas, or a T-bar, but I am not going to do any of those things.  ActSensuous always will be 100 percent nylon and completely sheer-to-waist.

There is one more trick up my sleeve, and it has nothing to do with compromising on the design of ActSensuous.  It might take a few more months to accomplish, but Act IV will be worth the wait.

In the meantime, we are advising that you don’t order Act IV, with one exception: While they wouldn’t be practical for the office, nothing would be better for a little fun in the bedroom than Act IV.

Stay tuned. When we relaunch Act IV, you’ll know about it here.

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Efforts ongoing in redesign of Act IV

November 2014 — For the past couple of months, I’ve been working with our R&D and Quality Assurance teams to redesign Act IV, as they have a propensity to run from the center seam, down the inside thigh, upon first putting them on.

The issue is I created Act IV to be ultra delicate, but that concept has flaws, which are inherent in my design.  The challenge is my wanting to keep Act IV unlike most other brands and styles of pantyhose available on the market.

Everyone else uses spandex, reinforced areas and/or a gusset panel.  Making Act IV in 100 percent nylon (no spandex), with no reinforced areas and no gusset panel is what makes ActSensuous different.  That’s why our pantyhose are the softest, silkiest and sexiest available anywhere in the world.

But because they so easily run upon first putting them on, we need to make some changes to the design.  I’ve been unwilling to compromise regarding the core design principles of ActSensuous, so for now, we at least are experimenting with different ideas.  So far, we’ve tried adding 3 inches in length to each size so the wearer won’t have to tug too hard to get the pantyhose up to the crotch, and we’ve slightly tightened the knit to make the fabric a bit more durable.  Neither has solved the problem, so now, we are experimenting with the center seam itself.

We tried making a thicker, stronger center, but that also failed.  The problem is that with no reinforced panel or spandex in the panty-area of Act IV, there is nothing onto which to sew the center seam, except the delicate all-nylon fabric we use from waist to toe.

The obvious solutions are creating a T-bar (a reinforced panel that runs vertically from the waistband down the center of the panty-area to the crotch).  Typically, a T-bar is maybe about 4 inches wide, and it’s reinforced enough to sew the center seam on securely.  It might be possible to make it less reinforced and not that wide.

Right now, we’re still brainstorming ideas and experimenting with designs.  Of course, the goal always is being able to keep Act IV 100 percent nylon and completely sheer-to-waist.

Until we resolve this issue, I recommend that you don’t order Act IV.  If you really, really want to, of course, we’ll fill your order.  We just don’t want you to be disappointed.

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Feedback essential for success of new product

While I am trying to be the only girl (in Florida anyway) who wears pantyhose every day, no matter the venue, or the temperature, I rely more on what you say about product.  I’m too close to it to be impartial, and besides, all our styles are afraid of me.  I don’t have the same issues others sometimes do.

I am fortunate to have longtime loyal customers who occasionally make interesting observations, or alert me to problems.

The overwhelming majority of longtime and brand new customers have raved about Act IV, but then again, a few of you have pointed out some minor flaws.  Not sure why some pairs have issues and others don’t, but I want to hear about anything that isn’t perfect about our products.

A few of you have told me that Act IV runs too easily upon first putting them on.  It seems that I’ve made Act IV too delicate, and there may need to be some length added to the sizes.

Being barely 5 feet tall and weighing right at 100 pounds, I haven’t experienced this personally, but some who are bigger than me found that they had to pull Act IV up to reach the crotch, and that’s when the runs would occur at the center seam.

This kind of feedback is invaluable to me.  I’ve since gone back to our R&D and Quality Assurance departments and had samples made with 2 to 3 inches of length added to Act IV.  And, as much as this kills me to have to try, I’ve also asked that we tighten up the knit just a little.  These two factors should overcome Act IV’s propensity to run too easily.

I’ve sent samples to a few of my longtime customers/models, and to a brand new customer to test drive for me.  If the feedback is all positive, which I suspect it will be, the next batch of Act IV we make will be longer in length and have a closer knit.

Admittedly, I designed Act IV to be the ultimate in delicateness, however, if they run upon first putting them on, they aren’t going to do anyone any good.  Obviously, adding a little length to the fit will prevent the wearer from having to tug to get the pantyhose up to the crotch.  And the slightly tighter knit should make Act IV more durable overall.

Of course, the only downside to a slightly tighter knit is Act IV won’t move as easily on the leg and to the touch on the leg.  They still should do that, but just not as dramatically.  This was one of the features I wanted Act IV to have most, but again, I don’t want Act IV to run the minute you put them on.

My thanks to those of you who alerted me to this issue.

Feel free to share your views

Remember that I created Act IV because of my frustration with some inherent issues in Act II and Act III.  Those little annoyances (to me) have been documented, so I won’t go into them here.

One of the reasons I am blowing them out at ridiculous prices is because of those little issues.  And, as you know, at the prices we are offering now, they are sold as-is.  But …

If ever you encounter something that is obviously wrong about any product we offer, and you know it’s not right because you get what ActSensuous is all about, puh-leeeease don’t hesitate to tell me.

A case in point, a customer in the UK just opened up a couple of pairs of Act II and found they have a cotton gusset panel.  WHAT?  ActSensuous has never made this style and never will.

How could this happen?  Our factory in NC actually makes other styles on a contract basis for retailers in Asia mostly.  They are not ActSensuous pantyhose, just some of the same colors in mostly all nylon fabrics.

It appears some of these Brand X pairs accidentally found their way into ActSensuous packaging and got shipped to my facility in Florida.  Of course, I’d have no way of knowing these aren’t really ours because I don’t open the packaging and inspect each product.

It is vitally important to me that when you place an order with ActSensuous, you get genuine ActSensuous pantyhose.  If you ever get something that obviously is not what we make (100 percent nylon, completely sheer-to-waist pantyhose), please tell me immediately.  It’s the only way I’ll know about mistakes from the factory unless the particular pair I pick to wear has a flaw.

The customer in the UK got a refund the same day, and for the inconvenience, still got a replacement of those products.

So, with Act II and Act III, we know all about an occasional unevenness in the shading from the panty area to the legs.  That’s why they’re marked down drastically and sold as-is.  But if you ever find a cotton gusset panel in pantyhose in an ActSensuous package, that ain’t ours.  So please don’t hesitate to tell me.  If you’ll take a picture of it in it’s original packaging, I will make sure you get a refund or a replacement, or in some cases, both.

I hope you expect the best from ActSensuous.  I do.  And I want to keep it that way.  To do that, I need you to tell me if/when you think something’s not right.

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Light Taupe our most misunderstood color

It’s my favorite pantyhose shade, but what the heck really is Light Taupe?

By definition, classic taupe is a sort of dusky brown color.  It’s a little bit brown; it’s a little bit gray.  Basically, it’s a grayish brown, or if you prefer, a brownish gray color. It’s neutral and warm.

I wanted something that was in-between Suntan and Nude, and thus, Light Taupe was born.

Professional model and ActSensuous friend Nikita lounges in Act IV Light Taupe.

Professional model and ActSensuous friend Nikita lounges in Act IV Light Taupe.

I think it’s beautiful, but you have to see it in the proper lighting.  Here’s our friend, Nikita, looking all hot and lovely in Act IV Light Taupe.

If you can’t decide between Suntan and Nude, consider giving Light Taupe a try.

 

 

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Act III flying out the door

It’s nice to see you taking advantage of the blowout prices on Act III.  They are rapidly disappearing.

We are updating the Products page of the website almost daily to ensure inventory is accurate and counting down properly.  So, if you see there are only 3 pairs left in Act III Black size C, trust me, that’s all there is.

Where are all the petite girls?

I’m surprised that A and B are the least ordered sizes.  I (apparently, wrongly) always associated petiteness with femininity.  And, naturally, I think of pantyhose-wearing girls as being very feminine.  But I must be wrong.  In all three styles of ActSensuous, we have more inventory in size A than all the other sizes.  Who’dathunkit?

Speaking of sizes A and B

When I first brought you Act III a few years ago, our team convinced me that we should make one size that would fit both A and B wearers.  It made sense from an inventory and space issues point of view.

We tried it, and introduced a few of the Act III colors in size A/B.  Only problem was, we screwed up, accidentally making the size fit only a true size B.  Consequently, we ended up making Act III in true A and true B sizes after all.

Today, if you order Act III in size B and you receive a pair labeled size A/B, don’t worry — it’s a size B.   Check the height/weight on the label against the others labeled just size B and you’ll see they’re the same.

 

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Discreet shipping

Out of deference to your privacy, ActSensuous is always discreet in shipping our products.

For destinations within the United States, we typically ship via Priority Mail by the United States Postal Service (USPS).

A typical package and label ActSensuous sends out. Don't tell Nancy we showed you this.

A typical package and label ActSensuous sends out. Don’t tell Nancy we showed you this.

On our return label, we use Act IV, Act III, Act II, or ActS if there’s more than one style inside the package.

I personally send an email to each customer, telling him or her when the package was shipped, the expected delivery date and the USPS website and tracking number information.

I must say it’s a little disconcerting when I write each person a special email, yet, 95 percent of you don’t even acknowledge receiving it. The one’s who do, say they greatly appreciate the notification.

In any case, it got me thinking that I shouldn’t send the notifications, especially to the men who place orders because, perhaps, it’s a gift for a wife or girlfriend, and maybe he doesn’t want her to stumble upon the email, ruining the surprise.

For new customers anyway, I will continue to send out the notification emails, so let me say now: If you don’t want to be alerted (for whatever reason), please just send me an email after you place your order and ask me not to do it.

And for longtime customers  who do want your tracking number, feel free to send me an email requesting it.

International shipments

We have customers on every continent, in hundreds of countries — even in Bangladesh.

For our customers abroad, we ship via First-Class Pkg International by the USPS. We use the same kind of labels, but we have to fill out a Customs Declaration form, which gets attached to the package.

For the description, we always write “apparel.” That works as long as the package is under 4 pounds. When it’s more than 4 pounds, we have to fill out a longer form, which requires a detailed description of the contents.

While the USPS doesn’t offer tracking information for international shipments, I write an email to those customers, giving them the Customs form number, which sometimes offers some insight into the status of the package.

Accurate contact info essential

When filling out your Buyer and Ship-to information on the shopping cart order forms, one of the more important components for us is your email address.

Sometimes, we might need to contact you about your order. For example, let’s say you’re ordering Suntan size 2X in our Act II line. It shows up under Options in the dropdown menu for sizes, but there might be only one pair left, and if someone else just beat you to that pair before we could take it out of the menu, we’d end up having to write and tell you we don’t have Suntan in size 2X, and give you some options for a substitution or a refund.

Something like this happened recently. A customer placed an order for a product that had been discontinued. I wrote him a letter at the email address associated with his PayPal account. When I didn’t get a reply within a few days, I wrote a second email, then, a week or so later, I wrote a third.

I had given up and was going to issue a refund when the customer wrote to us wondering where his order was. His email came from an address that was different than what he had put on his order form. That explained everything. Turns out, the email address was legitimate, but it was one he didn’t really use, meaning he never saw any of my three attempts to reach him.

In any event, the customer ended up waiting almost a month to receive an order that should have taken less than a week.

Please make sure you give us an accurate email address. In most cases, you’ll never hear from us, except if there’s an issue with your order, or to give you tracking information when we ship your order out.

Check here once in a while. Quick hits is a place where you can find a brief announcement, which isn’t newsworthy enough for the News page, but still important enough to alert you.

Launch of Act IV signals end of Act II and Act III

With the creation of Act IV, my vision for the perfect pantyhose, we are discontinuing our Act II and Act III lines.

This means huge savings for you, as we have drastically reduced the prices of Act II and Act III in order to make room for Act IV. I loved Act II and Act III, but along the way, our factory in North Carolina experienced some technical issues in manufacturing the two lines.

In one case, we found that the nylon fabric we were using for Act III was so delicate they were being ripped in the production process. For that reason, we experimented with a separate nylon mesh fabric for just the panty area, but the result was in the darker colors the shading didn’t always match with the legs, meaning we no longer could claim Act III were “completely” sheer to waist. Of course, they were, but I didn’t like the shading issues.

We responded by reducing the retail price of Act III from $12 per pair to $6 a pair.

With Act II, an unintended cross-stitch once crept into the production process, resulting in the panty or upper thigh areas of Act II getting just slightly reinforced.

Part of the problem with both Act II and Act III was that we didn’t discover the issues until we already had integrated new inventory with existing inventory. And since they are packaged during the production process, our fulfillment team in Florida had no idea which pairs were which, meaning sometimes the customer would get the perfect pairs and sometimes they’d get the ones that were slightly off.

I used this as an excuse to finally design and create what I wanted all along – pantyhose that would be completely sheer in fabric and shade from waistband to toe, but to accomplish that, I first had to change the production process. And to ensure that no one got confused at the factory, I decided to just do away with both the Act II and Act III altogether.

Now, since we are no longer going to make Act II and Act III, we are selling off existing inventory at drastically reduced prices. Act III are at only $3 a pair, and Act II are from $4 to $2 each (mostly to get rid of colors that were never great sellers).

In most cases, the Act II pairs are perfect, and in many cases, so are the Act III pairs. Either way, you can enjoy some tremendous savings. They are being sold as-is, while they last.

Oh, and since both lines have been discontinued, we stopped making the fashionpaks a while back, meaning some of the pairs in existing inventory are in just the cardboard insert and plastic overwrap right off the assembly line. Those pairs are no different from the others. They just don’t have the pretty packaging.

For longtime fans of Act II and Act III, don’t be too sad to see them go. Act IV have the best qualities of both of those lines, a couple of new and better features, and absolutely none of the minor issues.

~Getting to know more…

For the ‘tweeners in size

What happens when you fall between sizes?

Lets say you weigh 135 pounds, but you are 5 feet, 8 inches tall. Should you order size B or size C?

B = 5’0 to 5’6 (120-135 lbs)
C = 5’3 to 5’8 (140-150 lbs)

In the size chart above, your weight tells you that you’re a size B, but your height argues that you’re a size C. For the best fit, which do you believe, height or weight?

Height is right

When it comes to all-nylon pantyhose, you want to listen to your height. I know … right?

Here’s why: Since ActSensuous pantyhose are 100 percent nylon (no Lycra/spandex) they will cling comfortably to your legs whether you’re a bit over or under the weight specifications.

If you’re over the range, the nylon is soft and flexible enough to make up the difference. And if you’re under the range, the fabric is constructed in a close-fit knit so that the extra space a particular size would accommodate won’t be too loose.

But you definitely won’t be comfortable trying to wear pantyhose that don’t make it all the way up to the crotch. That’s why you go by height.

So, in this example, while weight-wise, you could wear a size B, you’re better off going for the height of size C. And even though you don’t need the size C’s ability to accommodate more weight, the end result will just be a more comfortable fit for you.

Let’s talk Pantyhose

Want to know Why Bears Don’t Wear Pantyhose? See the new feature in
The ActSensuous Blog, where we hand out the Grizzly Awards to celebs
who are famous for always going with the “bear” legs look.

Of course, there’s also our feature, Credit ‘Wear’ Credit is Due, where you’ll see
your favorite celebrity recognized and praised for being a devoted pantyhose wearer.

Each month or so, I rant and rave about pantyhose in the ActSensuous Blog.
I present my take and try to initiate discussions on pantyhose as they relate to
everyday life, celebrities/actresses/entertainers on TV shows and in movies,
the effects of cultural issues, and about the state of the pantyhose industry in general.

But it’s your comments that make it fun. I love when you weigh in on a discussion,
suggest a topic, nominate a celeb for the Grizzly Awards, or point out a star
who should be given Credit ‘Wear’ Credit is Due.

New to the whole blogging thing? Here’s a few things you should know:
You don’t have to subscribe to anything. You don’t even have to be
an ActSensuous customer (most of our readers aren’t.) You can
even post a comment about someone else’s comment.

And your identity remains completely anonymous. Only I (as the blog administrator)
will see your email address. Once your comment is published,
readers will see only the name you choose and your comment. It’s that simple.

So c’mon, let’s talk pantyhose together …